ΝΕΟ ΗΡΑΚΛΕΙΟ, GR, 14121
IT Support
- Identify technical solutions and sourcing needs to support business requirements
- Provide second-level support, resolving incidents and gathering the information needed for further analysis
- Ensure reliable delivery of IT services while driving continuous improvement
- Collaborate with application development teams to support effective solutions and knowledge transfer
- Coordinate technical services and IT deployments for physical store projects
- Own IT improvement initiatives, projects and the escalation of complex technical issues to the appropriate specialists
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A degree in Information Technology, Computer Science, or a relevant field
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Previous experience in IT and end-user support is a plus
- Good knowledge of Microsoft Office 365
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Strong ownership and dependability, with good planning and coordination skills
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Availability to work on a rotating schedule and provide standby support when required
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Flexibility to travel occasionally to support new store openings and store renovation projects
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Hybrid working model
- Internal wellbeing initiatives