Service Support - Μαγούλα Αττικής

In Kotsovolos we embrace everything you have to offer. 
Join our team and let’s #beMORE together! 

📈 In numbers 
3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | 53.000+ hours of training per year

🎯 Our goal 
Planning our future and through latest technologies and innovation, make our lives better 

💼 Your everyday work-life 

• Manage all day-to-day incoming products and distribute them accordingly to the Service departments
• Monitoring box moving procedures and handle packages sent to external service associates
• Acting proactively in preventing delays concerning the box moving procedures 
• Working closely with all other company departments involved in the Service journey of the product
• Logging interactions in CRM system

🚀 As an ideal fit, you should have 

• Excellent communication and negotiation skills
• Critical thinking and decision making ability 
• Strong troubleshooting and problem solving skills
• Constantly improving Customer Experience mentality

💎 What we offer 

• Continuous training in new technologies and tools 
• Career development and growth opportunities 
• Competitive bonus scheme, performance-based 
• Group health/medical insurance package 
• Internal wellbeing actions  

⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.