eCommerce Sales Automation & Personalization Supervisor

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Περιγραφή Θέσης

In Kotsovolos, a member of Currys group, we believe in everything you have to offer. That’s why here, you will find a company that focuses on technology and innovation, but first of all believes and seeks the continuous development of its 2.800 people. In numbers! 94 stores, 2 modern training centers and more than 50.000 hours of training per year, dedicated to our people. Our goal? To plan for tomorrow and be the first ones who bring new technologies that will make our lives better.

 

Join us and be part of the evolution!

 

The Role

The eCommerce Sales Automation & Personalization Supervisor will be part and work closely with CRM, IT & eBusiness Teams to build automation maps and develop nurture programs to move customers along the sales funnel.

 

Key Responsibilities

  • Understand what Customer Data Platforms offer and make sure that clients are aware and benefit of available features
  • Analyse, structure, and negotiate long-term technology roadmap initiatives with clients and partners
  • Experience process design and optimization, digital governance, and team dynamics
  • Communicate and manage across the entire project lifecycle
  • Understand the user research, user-cantered design principles and online consumer behaviour
  • Stay on top of new technology, techniques, and eager to learn new
  • Collaborate with internal teams

 The ideal candidate should have

  • University Degree in Business Administration, e-Commerce or similar field
  • Working experience of 2-3 years minimum in similar positions
  • Hands-on experience with one or more Customer Data Platforms or Data Management Platforms
  • Experience working on retail & e-Commerce platforms
  • Excellent knowledge of Ms Office (mainly Excel)
  • Good command of English language
  • Self-motivated to prioritise and meet critical project deadlines
  • Strong interpersonal skills that encourage team cooperation 

What the company offers

  • Continuous training in new technologies and tools
  • Career development and growth opportunities 
  • Competitive bonus scheme, performance-based
  • Group health/ medical insurance package
  • Discounts on our company’s products
  • New, modern and pleasant HQs workplace
  • Internal wellbeing actions

 

In Kotsovolos, we are fully committed to embracing diversity, empowering uniqueness and preventing discrimination. And we make that commitment an action, as an Equal Opportunity Employer and a proud signatory member of the Diversity Charter Greece, an initiative of the European Commission to promote diversity in the Greek workplace. Because our team doesn’t focus on Race, Color, National Origin, Ethnicity, Gender, Age, Disability, Sexual Orientation and Religion.

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Tags: SALES AUTOMATION & PERSONALIZATION SUPERVISOR