Service Reliability Engineer

In Kotsovolos we embrace everything you have to offer. Therefore, as #teamkotsovolos, we always seek out for more, focused on continuous development of our people, through latest technologies and innovation.

In numbers

• 3.000+ Kpeople
• 90+ stores 
• 2 modern training centers 
• 53.000+ hours of training per year

Our goal
Planning our future and through latest technologies and innovation, make our lives better.

Join our team and let’s #beMore together! 

The Role
We are looking for a Service Reliability Engineer (SRE) who will be responsible for developing software systems and automated solutions for operational aspects. SRE’s combine software and operations engineer skills providing a great benefit for both IT operations and software development teams. Moreover, SRE’s focus is on automation, this means that they enhance performance, efficiency and monitoring of software development processes. Additionally, he/she works closely with dev teams, to proactively design and configure the appropriate implementation for high availability systems with final goal to maximize service availability. Furthermore, the role requires a proven highly technically qualified engineer who can improve reliability, quality, and time-to-market of software solutions. 

Your everyday work-life

• Collaborate with development teams to improve services through rigorous testing and release procedures
• Create sustainable services and systems via proactive monitoring and automation to any tasks or parts of the systems that are performed manually.
• Balance feature development speed and reliability with well-defined service level objectives and ITSM processes
• Build SRE culture across the company by providing best practices, methods, documentation, and code with other engineering teams.
• Document any knowledge, create runbooks, and ensure application information is available for the whole IT engineers
• Support security team and with their guidance take the appropriate actions to apply best practices on systems
• Communicate with suppliers and external partners, to supervise their actions and monitor their effectiveness
• Systematic problem-solving approach, coupled with effective communication skills and a sense of drive
• Perform quarterly Application disaster recovery operations
• Ability to work on call

As an ideal fit, you should have

• Bachelor’s degree in Computer Science, similar technical field of study, or equivalent practical experience.
• 2 years’ experience programming in at least one of the following languages: Java, Python, Groovy, or related languages.
• Experience with Unix/Linux (shell), Windows PowerShell and scripting
• Demonstrated experience in CI/CD tools (such as Jenkins or Nexus) and other tools (Puppet, Chef, Ansible & Terraform) will be considered a plus

What we offer 

• Continuous training in new technologies and tools
• Online technology courses powered by Pluralsight
• Career development and growth opportunities
• Competitive bonus scheme, performance-based
• Group health/ medical insurance package
• Discounts on our company’s products
• New, modern and pleasant HQs workplace
• Internal wellbeing actions

In Kotsovolos, we are fully committed to embracing diversity, empowering uniqueness and preventing discrimination. And we make that commitment an action, as an Equal Opportunity Employer and a proud signatory member of the Diversity Charter Greece, an initiative of the European Commission to promote diversity in the Greek workplace. Because our team doesn’t focus on Race, Color, National Origin, Ethnicity, Gender, Age, Disability, Sexual Orientation and Religion.